Empowering Life of Our Stakeholders

Empowering life of
our people

With a people-centric approach, we strive to create a workplace where our employees feel valued, supported and inspired to reach their full potential. We prioritise engagement, meaningful connections and a culture of continuous learning and development. Together, we build a dynamic and resilient workforce for a brighter tomorrow.

Material issues

  • Employee Centricity
  • Human Rights

Strategic objective

  • Building skilled and dynamic team
  • Expanding digital footprints for seamless journey

Focus areas

  • Diversity and inclusion
  • Employee engagement and recognition
  • Employee health and well-being
  • Learning and development

Key highlights

20,787

Total employees

`19.04%

Women employees

Diversity and inclusion

At SBI Life, we believe in driving collective growth and providing equal opportunities to employees irrespective of their gender, age, and background. Our ongoing initiatives, including Project Shakti, have played a pivotal role in driving progress and increasing the representation of women employees within our organisation.

Over the past three financial years, we have made significant progress in increasing the percentage of women employees from 15.9% to 19% while simultaneously expanding our total headcount from 16,759 to 20,787 employees.

16,830

Male employees

`3,957

Women employees

Employee engagement and recognition

We prioritise building strong relationships and a sense of belonging among our employees through meaningful initiatives and programmes. We organise inter-departmental off-site meets, team dinners and exciting Pre Sangam activities like Sports Day and Online Games. Our annual event, "Sangam", provides an opportunity for employees and their families to showcase their talents and participate in a day filled with fun and camaraderie.

In addition, we organise various engaging activities throughout the year, such as International Yoga Day sessions, marathons, workshops on art and craft for employees' children, cooking classes, painting competitions and a special food fest on Independence Day. These initiatives create a sense of belonging and foster a positive work environment where employees can connect and collaborate, contributing to their overall wellbeing and satisfaction.

Going Extra Miles (GEMs)

We understand the importance of recognising outstanding efforts beyond monetary rewards. Our "Going Extra Miles" programme honours employees who demonstrate consistent efforts and dedication. We have considerably increased the number of awards given to deserving individuals, fostering a culture of recognition and engagement.

738

Employees received GEM awards in FY23,
compared to 315 in previous year

All Ideas Matter (AIM) initiative

We value the diverse perspectives and contributions of our employees, recognising that their insights can drive positive change and innovation within our organisation. AIM empowers our employees to actively participate in shaping our future and fosters a culture of continuous improvement and collaboration.

Employee health and well-being

We recognise that the well-being of our employees is paramount. To support their overall health and wellness, we have implemented a range of initiatives. These include:

  • Annual health check-up facility to proactively monitor and assess employees' health. Health Awareness sessions conducted by experts, and access to a doctor-on-call service.
  • To further promote employee well-being, we partnered with ‘HealthifyMe App,’ a comprehensive platform that enables our employees to monitor and track their health-related activities.
  • We have also partnered with Arpan NGO, focusing on mental health well-being. This collaboration aims to provide support to individuals dealing with stress and offer a safe space for open conversations.

Embracing flexible work arrangements

In response to evolving work dynamics, we embraced flexible work arrangements, including work-fromhome practices. This initiative allows our employees to maintain a healthy worklife balance while ensuring business continuity and productivity.

Learning and development

Our learning and development (L&D) department is dedicated to enhancing the skills and knowledge of our employees. We understand that continuous learning is essential for achieving our organisational vision, mission, and strategic objectives. Through L&D, we equip our workforce to overcome workplace challenges while aligning with our business goals.

In a dynamic market landscape, where regulatory changes and emerging trends shape the industry, we recognise the need for continuous upgradation. We foster attributes like open-mindedness, problemsolving and agility, empowering our stakeholders to adapt and succeed. Our approach combines technology and traditional classroom interventions to maximise engagement and learning outcomes.

Tailored learning initiatives

We understand that a one-size-fits-all approach is ineffective when it comes to training. Different stakeholders have unique training needs based on their roles and responsibilities. Thus, we design customised training interventions that cater to these specific requirements and align them with individual learning paths. With strong support from our leadership and effective execution on the ground, we deliver impactful learning interventions that drive growth and excellence.

Learning programmes

In FY23, we invested significantly in the skill and knowledge enhancement of our employees through a robust blend of classroom and digital learning. We leveraged our cutting-edge digital learning platform, eShiksha, to provide immersive and engaging learning experiences to our employees.

Ensuring seamless onboarding

We understand the importance of a seamless onboarding experience. That is why we have introduced tailored programmes to ensure our nonSales and Sales employees transition smoothly into their roles.

  • SAARTHI: An orientation programme for Branch Heads that provides a comprehensive orientation
  • UDAAN: An induction programme for non-Sales employees to cater to their specific needs
  • SRIJAN: An induction programme for Management Trainees designed to equip them with the necessary skills and knowledge for their professional journey

Empowering middle management

  • We believe in the potential of our middle management and their critical role in driving organisational success. To empower them, we have designed specialised training programmes
  • Agile Leadership in Action: It is designed to equip our middle management cadre with the necessary skills to navigate the dynamic business landscape
  • Assessment & Development Centre is to support the growth of our L&D managers
  • Achieving Customer Excellence focuses on enhancing the capabilities of our marketing and operations teams

Leadership development

We are committed to nurturing strong leadership within our organisation. To reinforce leadership skills, we have collaborated with premier institutes to offer programmes like:

  • Think like the CEO for senior leadership
  • Women Leadership Programme for developing women leaders
  • General Management Programme for M2 & M3 cadre

Retirement support programme

Our commitment to our employees extends beyond their working years. We understand the importance of a fulfilling retirement and that is why, we have organised the Health Fullness and Well-being in Golden Years programme. This initiative assists our retirees in maintaining their health, well-being, and overall quality of life.

Frameworks for continuous growth and learning

Understanding the need for continuous learning and engagement, we have implemented various frameworks. These frameworks keep our employees motivated and invested in their development.

  • Friday Pathshala offers online training on functional, behavioural aspects and soft skills
  • Jo Padhega Woh Badhega promotes a learning culture by developing the habit of reading through executive book summaries
  • Product Specs provides quick and effective micro-learning modules tailored specifically for our sales teams, enabling them to enhance their presentation skills
  • SBI Life Knowledge Premier League is a corporate quiz event that engages employees from branches to regional offices to corporate offices, fostering healthy competition and a spirit of camaraderie

Celebrating excellence in L&D

Our dedication to creating a culture of continuous growth and innovation has been acknowledged through prestigious awards and accolades. These awards showcase our relentless pursuit of excellence in learning and development, as well as our commitment to delivering high-quality training programmes that empower our employees to thrive and succeed.

  • Gold Award for Chief Learning Officer (CLO) of the Year
  • Gold Award for L&D Team
  • Silver Award for Best Induction Training Programme