Key Performance Indicators
With a strong focus on operational excellence, stakeholder value creation and building trust, we have not only thrived in a dynamic market but also emerged as a catalyst for positive change. Our relentless pursuit of excellence has positioned us as a leader, setting new standards and pushing boundaries in the insurance industry.
Market leadership
Income
Persistency
*The persistency ratio is for Regular Premium and Limited Premium Paying Term policies of only Individual Segment
Financial strength
Financial stability
Value of a life insurance company
*As per new methodology
*As per new methodology
Customer centricity
Training and development
Sustainability and digitisation