Social
CONNECTING PEOPLE,
COMMUNITIES AND POSSIBILITIES
At LTIMindtree, we lead with purpose. The Social pillar of our ESG strategy reflects our commitment to setting benchmarks in inclusive growth, community transformation, and responsible partnerships. By championing equity in the workplace, delivering high-impact CSR, and fostering trusted collaborations with customers and suppliers, we aim to shape a future where business success and social progress go hand in hand.
Direct Economic Value Generated, Added and Distributed

Direct Economic Value is the total income generated by a company, while Economic Value Distributed reflects how this income is allocated to stakeholders. LTIMindtree allocates resources to employees, vendors, the national exchequer, equity providers, and societal initiatives, ensuring operational excellence, stakeholder trust, and social responsibility for long-term growth.

*For FY25, the Company has retained a profit of INR 46,020 Million, which has been transferred to retained earnings. Out of retained earnings, a dividend of INR 19,246 Million has been paid to equity shareholders representing 4.9% of total income

People

Our people are at the heart of our ambition to explore and create infinite possibilities with technology. We invest in their growth, well-being, and potential through forward-looking strategies that empower a future-ready, inclusive, and high-performing workforce.

MATERIAL ISSUES

  • Employee well-being and experience
  • Diversity, equity, and inclusion

KEY RISKS

  • Resource retention
  • Resource fulfillment

SDGs IMPACTED

Employee Value Proposition

Our Employee Value Proposition (EVP) is built to shape tomorrow’s talent—today. Blending a digital-first mindset with meaningful growth, inclusive culture, and enriching experiences, we empower our people to thrive while driving LTIMindtree’s strategic vision forward. Our EVP is structured around four key pillars that help us attract, retain, and engage top talent.

Talent-growth Opportunities

With a global footprint across 20+ sectors, 100+ technologies, and 40+ countries, our people strategy emphasizes transparent career progression, cross-skilling, and leadership development. Anchored by our ‘My Career My Growth’ framework and initiatives like ‘Learn Grow Lead’ and Manager Development programs, we nurture top talent, align career goals with business priorities, and create a pipeline of future-ready leaders.

People-centric Culture

Our people-first culture is shaped by inclusive policies, flexible practices, and meaningful engagement. We believe in empowering our associates to thrive, drive performance, and contribute to society. The launch of our first Annual Employee Engagement Survey post-integration in partnership with Microsoft Glint, helped us reinforce a culture of transparency and continuous improvement. Culture workshops, storytelling, and rituals further embed our core values, fostering a cohesive, resilient, and future-ready workforce.

Rich Employee Experience

We provide our employees a fulfilling experience through recognition programs like iWin and Culture Recognition Awards, leadership development, and wellness initiatives focusing on mental health, financial planning, and other important matters. Our inclusive practices, digital HR systems, and competitive rewards help attract, engage, and retain top talent.

Compelling Brand

LTIMindtree is the preferred technology and innovation partner for over 100+ Fortune 500 companies. Guided by our AI-first philosophy —'AI for Everything, Everything for AI, AI for Everyone’ — we embed AI across our operations to create intelligent, scalable solutions. Our differentiated offerings help clients navigate the future while contributing to broader societal impact, making our brand purpose-driven, aspirational, and a source of pride for our associates.

Talent Acquisition

Our hiring strategy is aligned with business growth, including hiring freshers from campuses. We continue to focus on hiring exceptional talent in growth areas like AI and Digital, Enterprise Apps etc. Upskilling our employees using the new Talent Transformation framework helps us to meet the growing demand for these skills. Our expansion into new geographies is a key strategy to attract and hire the right talent for our business.

Our efficient hiring strategy is focused on attracting top talent who can adapt quickly and contribute effectively to our business objectives. We have implemented a data-driven approach to identify and target key talent pools, ensuring that our recruitment efforts are effective and efficient. We continue to prioritize diversity and inclusion in order to create an inclusive environment where all employees can thrive and contribute to our success.

Recruitment involves close collaboration between various departments, including HR, Marketing, and other business units. We also collaborate with top universities to bridge the industry-academia gap and strengthen our talent pipeline. Through curriculum-aligned credit courses, internships, and mentoring by business SMEs, we embed job-ready skills into academic programs. These partnerships foster learning, industry exposure, and enable the seamless integration of 9,000–10,000 fresh talents into our workforce annually.

Our Leadership Hiring Strategy for FY26 focuses on building a strong, diverse leadership pipeline to accelerate innovation and align with the Company’s bold vision. By onboarding top-tier talent and emphasizing diversity, we aim to foster excellence, set industry benchmarks, and deliver long-term value to all stakeholders.

AI Integration

Aligned to our mantra, ‘Talent for AI and AI for talent’, we are leveraging AI to revolutionize the way we recruit and manage our talent. From AI-assisted sourcing and screening to streamlined onboarding, we ensure a faster, more accurate recruitment process. AI also powers personalized career development journeys, continuous learning pathways, and growth opportunities — helping us retain top talent while nurturing a future-ready, digitally empowered workforce.

9,000 - 10,000

New recruits onboarded every year

Diversity, Equity and Inclusion

We firmly believe that diversity is a key driver for success and integral to our aim of contributing to a more equitable future.

We are committed to create an environment of inclusion through a holistic focus on

Workforce
Focus on our employees and their uniqueness


Workplace
Focus on a sustainable and inclusive environment


World
Focus on our customers, partners, vendors and communities that we interact with

Where Inclusion translates into Respect, Belongingness, Empowerment and Progress for all

Our DEI efforts are focused on five key areas:

Ethnicity/Nationality
We value the diverse cultural backgrounds and experiences that our employees bring to the organization. We believe that this diversity enriches our workplace and drives innovation.

Disability Inclusion
We are committed to creating an accessible and inclusive workplace for all our employees, including those with disabilities. We provide reasonable accommodation and have initiatives in place to ensure that our employees with disabilities can perform their jobs effectively.

Gender Equity
We strive to ensure equal opportunities for all genders at LTIMindtree. We have policies and programs in place to promote gender equity in our workplace.

LGBTQ+ Inclusion
We are committed to creating a safe and inclusive environment for our LGBTQ+ employees. We have policies in place to protect our employees from discrimination based on sexual orientation or gender identity.

Veterans Support
We value the unique skills and experiences that veterans bring to our organization. We are instituting programs to support the integration of veterans into our workforce.

0%

Women

0%

LGBTQ+

0%

Persons with
Disability (PWD)

0%

Veterans

DEI initiatives

Our approach to DEI is holistic, encompassing people, processes, and policies. Some of our key initiatives in this area include the following:

Leader Advocacy
Our leaders champion various causes and advocate for DEI in the workplace. They serve as role models for the entire organization and support the DEI initiatives on the ground to create meaningful impact.

Building Awareness & Engagement
We celebrate events like Women’s Day, Pride Month, and IDPD. We have established Employee Resource Groups (ERGs) such Athena for Women, TogetherWithPRIDE for LGBTQ+ inclusion and DiversAbility for person with disability, as well as smaller focused groups like Women in Tech, DIWA, Stellar, and the Champion’s network to promote year-round engagement. DEI content is accessible through a microsite and learning hub.
In early 2025, we launched DiversAbility, our newest ERG, dedicated to individuals with disabilities, to act as a platform for sharing the aspirations and experiences of our employees with disabilities.

New Joiner Assimilation
We ensure every new joiner feels welcomed from day one with seamless onboarding that goes beyond physical accommodation. Through monthly connects, we immerse them in LTIMindtree's DEI ethos — promoting inclusive language, addressing unconscious bias, and laying the foundation for a culture of respect and collaboration.

Best-in-class Policies & Equitable Benefits
We keep updating our policies to ensure they are relevant and contemporary. Our policy language is gender-neutral and our insurance policy is LGBTQ+ friendly, covering partners. Among our inclusive policies are DEI Policy, Equal Opportunity Policy, Prevention of Sexual Harassment (POSH) Policy, Reasonable Accommodation for Persons with Disabilities Policy, and Assistive Benefits policies.

Workplace Facilities
Our facilities are inclusive and accessible, with ramps, brail signage in the lifts, gender-neutral washrooms, creche facilities, Baby’s Day Out, and lactation rooms. We are constantly updating our digital infrastructure to be more accessible.

Learning & Sensitization Initiatives
These cover areas such as unconscious bias, women programs, LGBTQ+ sensitization, disability sensitization and others. Women programs include Women Tech-Trailblazer for entry-level to mid-management, EmpowHER for senior women leaders, Womb-to-World for expecting mothers, Aspiring Architects, etc.

Systems & Analytics
We integrate DEI across processes, with options like ‘Preferred Name’ and ‘Other’ gender markers. Our DEI Data Dashboard allows us to get a view of the workforce diversity with various filters to understand and take data-driven interventions.

DEI Knowledge Repository
We maintain a comprehensive DEI knowledge repository that serves as a centralized hub for all initiatives. It provides essential resources, guidebooks, and the latest updates through channels such as our official LTIMindtree DEI website, VIVA Engage, the internal DEI microsite, the DEI newsletter, and additional curated resources.

EMPOWERING DIVERSE SUPPLIERS

LTIMindtree’s vendor database of over 15,000 partners now includes 350 identified diverse vendors, following our recent survey to capture certificates and declarations from women, LGBTQ+, disabled, veteran, or minority-owned businesses. With an updated registration system that enables vendors to specify their diversity category, we can effectively monitor our spend on diverse suppliers. This initiative, led by our Sustainability Team under the Chief Sustainability Officer, underpins our commitment to DEI, as we aim to increase diverse supplier spend to 10% by 2030 while continually tracking our progress.

DEI Awards in FY25

Recognized among

Top 50 Best Companies

for Women in India and one of the Top 20 Best IT Companies for Women in India by the 2024 Avtar & Seramount Best Companies for Women in India (BCWI)

Recognized as a

Silver Employer

for our commitment to equality and inclusion for the LGBTQ+ community by the India Workplace Equality Index (IWEI) at the India Workplace Equity Index Awards in November 2024

Won recognition from UN Women as the

Second Runner-up

at the prestigious 2024 UN Women India WEPs (Women's Empowerment Principles) Awards in the Workplace category

Secured

Gold

in the Excellence in Diversity and Inclusion category at the Businessworld People HR Excellence Awards

Ranked among the

Top 3

for Best Employer for Persons with Disabilities in the Large sub-category at ASSOCHAM's 5th Diversity & Inclusion Excellence Awards & Conclave

Honored to be

Invited by the US Embassy

to the Diversity, Equity, Inclusion, and Accessibility (DEIA) reception in New Delhi

Triumphed at the Bombay Chamber DEI Awards 2024, winning in the Disability Confidence and Inclusion category

Received

Rotary's Choice Award

for Promoting and Enabling Participation of LGBTQIA+ Community for Business Organizations

Employee Engagement

LTIMindtree’s Rhythm framework is a holistic approach designed to boost employee engagement and create a positive work culture. Built on four pillars — Connect, Collaborate, Learn, and Grow — and driven by the dictum ’Power of Possible’, the framework supports various initiatives such as Leader Connect, tech conclaves like ignAIte, quarterly center-wise events, LTIMindtree Symphony, awards and milestone recognitions, celebrations, well-being Initiatives, and Family Day.

Sports Meet 2025 under the Rhythm framework offered location-wise townhalls, enabling employees to interact with center heads, understand the Company’s growth roadmap, and participate in friendly games.

Furthermore, our internal talent marketplace, GigSpace, fosters a culture of innovation and creativity. It facilitates the swift development of Proofs of Concept (POCs) with minimal investments while promoting talent discovery, skill enhancement, and flexibility for associates to contribute beyond their full-time roles.

Rewards and Recognition

Fostering an inclusive, appreciative culture is central to our values and is embodied in our integrated Rewards and Recognition program – iWin. Designed to globally recognize talent, iWin is organized into five key award categories: Spontaneous Awards, Quarterly Awards for Individuals and Teams, Long Service Awards, and Summit Awards.

Spontaneous Awards provide immediate recognition for short-term achievements through Instant Gratification Badges, Hi-Fives, and the Super Crew Award. The Star Awards (Quarterly for Individuals) applaud associates for living our cultural values and delivering excellence, while the Squad Awards honor teams driving innovation, operational excellence, and client impact. The Milestone Award celebrates long-term commitment, and the annual Summit Awards recognize outstanding performance across individuals, teams, accounts, and units.

Recent global initiatives such as ‘Thank You Thursday’ and ‘International Women’s Day 2025’ have further enriched our culture by encouraging timely acknowledgment of team efforts and supporting a diverse, inclusive workplace for all.

For more details, please refer Read more

Corporate Social Responsibility

As a technology partner driving digital transformation, we extend our capabilities to empower communities and shape a more inclusive future. Our CSR initiatives focus on creating lasting impact through partnerships that advance education, environmental sustainability, health, and livelihoods.

MATERIAL ISSUES

  • Community Development

KEY RISKS

  • ESG

SDGs IMPACTED

People Impacted

Note: The erstwhile focus areas of CSR were Education, Health & Nutrition, Empowerment and Environment.

New Categorization

  • Linear Projects covering traditional CSR initiatives
  • Integrated Village Development Program (IVDP): Categorized under Community Development, this is a comprehensive CSR initiative covering all the focus areas such as education, environment, empowerment and health/nutrition and addressing long-term sustainability of the initiatives.

Outcomes 2024-25

Villages and Population Reached

434

Total villages
covered

748,915

Total population covered

Number of Children Benefited from Education Initiatives

254,956

Total children reached through the education initiatives

Plantation under Maintenance

2,734,785

Trees maintained

3,403.7 acres

Area covered

Number of Watershed Structures Built

137

Watershed structures created

Total Number of Farmers Benefited through Regenerative Agriculture Trainings

15,067

Farmers benefited

Significant Increase in Water Storage Capacity

876,202 CuM

(~876,202,000 litres)
Water storage potential created

Expanding Reach of Agricultural Intervention

4,492.5 acres

Total land covered through agri interventions

Community Infrastructure

168,050 kW

Solar electricity

132

Sanitation blocks

100,000 liters

Drinking water supply

Empowering Youth through Training and Employment Potential

2,628

Total no. of youths trained

INR 1.44-INR 2.40 LPA

Salary range

INR 1.56 LPA

Average salary

SHG Formation and Revolving Grant

98

SHGs formed/strengthened

INR 5,992,900

Total revolving grant

Beneficiaries of Health Camps

86,044

Total no. of patients benefited through health camps

Expanding Health Access through Nutrition Garden Initiatives

4,400

Total no. of nutrition gardens set up

LINEAR PROJECTS

Digitalization/STEM

Focus Area Education
NGOs
  • eVidyaloka Trust
  • Muskaan Dream Creative Foundation Samiti
  • Pratham Infotech Foundation
States UP, MH, TS, TN, UK, JH, OD, MP
Aspirational Districts 13
Beneficiaries 235,269
Output/Outcome Achieved 235,269 school students have shown improvement in their abilities and school attendance
SDG Goal

We empower school students, especially those from underprivileged backgrounds and government schools, by building their skills in Science, Technology, Engineering, and Mathematics (STEM) as well as digital literacy. Our hands-on approach to science education emphasizes experiential learning through workshops, lab sessions, and interactive activities that inspire curiosity and creativity. By leveraging technology such as virtual classrooms and ICT training, we enhance access to quality education and promote inclusive growth.

Education Scholarship

Focus Area Education
NGOs
  • LTIMindtree Foundation
States Pan India
Aspirational Districts 1
Beneficiaries 7
Output/Outcome Achieved 7 students benefited
SDG Goal

Our Education Scholarship initiative remains a cornerstone of our community engagement in Tamil Nadu, where we are furthering equity in education. By providing comprehensive scholarships and academic support, we empower students from underprivileged backgrounds, including those with disabilities, to overcome financial barriers and pursue their aspiration for higher education. We believe education is a powerful force for transformation, and we are proud to witness its impact in transforming lives as it breaks the cycle of poverty and unlocks potential.

IT/ITeS Skills

Focus Area Empowerment and Education
NGOs
  • Friends Union for Energizing Lives
  • Edunet Foundation
States MH, KA, TS
Aspirational Districts 4
Beneficiaries 246
Output/Outcome Achieved 246 underprivileged youth benefited, 80% of whom will be placed in jobs and earn between INR 15,000-25,000 per month
SDG Goal

Through our IT/ITeS Skills project, we equip marginalized youth, especially school dropouts, with practical training in areas like software development, AI/Python, and Core Java. This initiative bridges the gap between education and employment, preparing them for entry-level roles in the IT sector. With support from industry experts and institutions, we deliver hands-on learning and mentorship. By enabling sustainable careers, the program drives both individual empowerment and broader community development.

Livelihood Skills and Ultra Poverty Eradication

Focus Area Empowerment
NGOs
  • Centurion University Of Technology And Management
  • Nudge Lifeskills Foundation
States OD, KA
Aspirational Districts 2
Beneficiaries 2,030
Output/Outcome Achieved 2,030 marginalized individuals received vocational training, enabling 80% to become selfemployed with an average salary of INR 13,000 per month
SDG Goal

We make a lasting impact on the lives of marginalized individuals through the Livelihood Skills and Ultra Poverty Eradication project. This initiative aims to empower women-led households, enabling them to achieve significant socio-economic growth through diverse, sustainable livelihoods such as goat rearing, poultry farming, small enterprise development, and kitchen gardening. These efforts are reinforced by active participation in SHGs, strengthening community resilience and fostering self-reliance, paving the path to lasting socio-economic transformation.

Manufacturing/Industrial Skills

Focus Area Empowerment
NGOs
  • Y4D Foundation
States MH, TS
Beneficiaries 1,500
Output/Outcome Achieved 1,500 youth trained and earning INR 13,000 per month
SDG Goal

Our Manufacturing/Industrial Skills project prepares underprivileged youth for careers in the highdemand manufacturing and industrial sectors. These industries play a vital role in driving economic growth and job creation across India’s industrial clusters. Through hands-on training in roles like machine operation, assembly, and quality control, we equip youth with the skills needed to succeed. By bridging the skill gap, we support both individual empowerment and sectoral development.

Infrastructure

Focus Area Empowerment
NGOs
  • Centurion University
States OD
Aspirational Districts 2
Beneficiaries 3,000
Output/Outcome Achieved To provide the below poverty line (BPL) tribal people with sustainable and aspirational habitation along with common amenities for the whole village
SDG Goal

There are many BPL tribal households in Odisha’s Gajapati district who still live in mud or thatchedroof houses, which are highly damage-prone during any natural calamity. Being in close proximity to the eastern coast, this district faces frequent cyclones and heavy rains. Through the Housing project we aspire to construct 100 houses in three different villages to begin with.

Disability Interventions

Focus Area Empowerment, Health & Nutrition, Advocacy
NGOs
  • Narayana Hrudayalaya Charitable Trust – 172
  • Quizabled Foundation – 3,526
  • Olympic Gold Quest – 9
States Pan India
Aspirational Districts 10
Beneficiaries 3,707
Output/Outcome Achieved 3,707 people with disabilities benefited through healthcare, education & Sports
SDG Goal

We empower people with disabilities through targeted initiatives in healthcare, education, and sports that promote inclusivity and enhance the quality of life. Healthcare support has improved management of chronic conditions, enabling fuller participation in daily life. Accessible education and tailored learning have helped individuals realize their academic and career aspirations. Inclusive sports programs have boosted confidence, built social bonds, and highlighted the immense potential of these individuals to thrive and inspire.

Curative Health

Focus Area Health & Nutrition
NGOs
  • Rotary Club of Madras East Trust (Apollo Hospital)
States Pan India
Aspirational Districts 6
Beneficiaries 1,216
Output/Outcome Achieved 1,216 people benefited
SDG Goal

In FY25, our Heart Surgery project proved to be a beacon of hope for underprivileged children battling critical heart conditions. We have implemented a comprehensive strategy encompassing awareness, screening, and life-saving surgical interventions. We focused on early detection through awareness campaigns and screening camps, ensuring timely diagnosis and intervention. In partnership with leading hospitals like Apollo, we provided life-saving surgeries, post-operative care, and rehabilitation support. This initiative reflects our ongoing commitment to improving healthcare access and outcomes for vulnerable children.

Cancer – Access to Support

Focus Area Health & Nutrition
NGOs
  • Access Life Assistance Foundation
States MH
Beneficiaries 105
Output/Outcome Achieved A total of 105 individuals, including children affected by cancer and their dedicated caretakers received muchneeded support, care, and resources for their well-being and journey towards recovery
SDG Goal

Through the Cancer - Access to Support project, we provide comprehensive assistance—including free accommodation, nutrition, transportation, counseling, and education—to children undergoing cancer treatment and their caregivers. By addressing physical, emotional, and financial challenges, we aim to create a supportive environment throughout their recovery journey. Nutritious meals, safe lodging, and reliable transport ensure stability and comfort during treatment. Our counseling services offer emotional strength and guidance, helping families cope with the psychological impact of cancer.

Animal Care

Focus Area Animal Welfare
NGOs
  • Prayas Trust
States Maharashtra
Output/Outcome Achieved Construction in progress
SDG Goal

The project aims to create a sanctuary for old and disabled street dogs where they will get proper treatment, a clean home, care and most importantly, a dignified way of living until the end of their journey. Named ‘Anand’, the 410 sqm shelter houses a well-equipped hospital with roadside treatment support, SOS response, an ambulance van, two two-wheeler ambulances, an OPD for minor ailments, and the capacity to hospitalize around 25 dogs at a time. Adjacent to the hospital is a 801 sq m shelter that can house up to 120 dogs. Next to it is a 1,030 sq m open play area where resident dogs can roam freely and joyfully.

Tree-tings

Focus Area Environment
NGOs
  • Sustainable Green Initiative Foundation
  • SayTrees Environmental Trust
  • Dilasa Janvikas Pratishthan
  • Eagl Livelihood Foundation
  • Being Volunteer Foundation
  • Anchalik Jana Kalyan Anusthan
  • Applied Environmental Research Foundation
  • Swades Foundation
  • Shop For Change Fair Trade
  • HARITIKA
States UP, OD, TS, AP, MH, UK, WB, MP
Aspirational Districts 5
Beneficiaries 41,810
Output/Outcome Achieved
  • 41,810 people benefited
  • 2,747,688 saplings planted across 12,000 acres
  • Estimated 1,067 tCO2e emission removal in FY25
SDG Goal

Tree-tings promotes sustainable agriculture by integrating trees into farmlands and encouraging chemical-free farming to enhance soil health, biodiversity, and climate resilience. The initiative supports tree plantation, forest protection, and rural livelihoods to foster environmental sustainability and economic growth. By increasing farmer incomes and reducing reliance on harmful inputs, we empower communities while promoting eco-friendly practices. Our carbon sequestration efforts contribute meaningfully to climate action and the journey toward carbon neutrality.

Mangroves

Focus Area Environment
NGOs
  • Applied Environmental Research Foundation
  • Sustainable Green Initiative Foundation
States MH, WB, OD
Beneficiaries 17,400
Output/Outcome Achieved
  • 17,400 people benefited
  • 1,050,000 saplings planted across 520 acres of area
  • Estimated 270 tCO2e emissions avoided in FY25
SDG Goal

This initiative focuses on protecting and restoring mangrove forests along India’s coastlines, recognizing their vital role in climate resilience and blue carbon sequestration. By promoting mangrove plantations and working closely with local communities, we enhance coastal protection and support sustainable livelihoods. Through awareness, capacity building, and incentives, we foster community ownership and long-term conservation. Mangroves’ ability to capture carbon makes them essential in mitigating climate change and safeguarding vulnerable coastal ecosystems.

Forest Biodiversity

Focus Area Environment
NGOs
  • Applied Environmental Research Foundation
States MH
Beneficiaries 31,000
Output/Outcome Achieved 31,000 people benefited
SDG Goal

The Forest Bio-Diversity Project promotes environmental education, biodiversity conservation, and climate resilience through strong community engagement. By distributing improved cookstoves, we reduce greenhouse gas emissions and indoor air pollution in low-income households. The initiative also supports forest restoration, endangered species protection, and sustainable resource use through local partnerships. Through training and capacity building, we empower communities to adopt climate-friendly livelihoods and sustainable practices.

Social Impact Assessment

We undertook a social impact assessment in FY25, which was conducted by the Birla Institute of Management Technology (BIMTECH). The objective of the Impact Assessment Study was to evaluate the implementation and outcomes of various projects related to education, women and youth empowerment, environment and disaster relief and rehabilitation. The study focused on goal achievement, quality of technical support, feedback mechanisms, timeliness, and completion. It also aimed to identify best practices and gaps for future improvement and scalability.

The methodology followed Organization for Economic Cooperation and Development (OECD) criteria for project assessment —coherence, relevance, effectiveness, efficiency, impact, and sustainability — using semi-structured interviews, case studies, observations, focus group discussions, and secondary data. A senior reviewer validated findings to reduce bias, and a standardized rating scale was applied for each criterion.

The study highlighted the effectiveness of the program affirming the need-based program finalization and implementation for LTIMindtree. Sustainability remains an area of improvement, and this remains true across our linear programs. Taking note of the learnings from the study, we initiated the Integrated Village Development Program (IVDP) to address the long-term sustainability of program initiatives.

INTEGRATED VILLAGE DEVELOPMENT PROGRAM (IVDP)

Community Development

Focus Area Community Development (Education/Environment/ Empowerment/Health and Nutrition)
NGOs
  • Applied Environmental Research Foundation
  • Toyam Foundation
  • Adharshila Shiksha Samiti
  • Haritika
  • Arpan Seva Sansthan
  • Mahashakti Foundation
  • Eviyaloka Trust
  • Anchalik Jana Kalayan Anusthan
  • Pratham Infotech Foundation
  • Y4D Foundation
  • Eagl Livelihood Foundation
  • Citizens Foundation
  • Bhavishya Bharat Trust
  • National Agro Foundation
  • Swami Vivekananda Youth Movement
  • Swades Foundation
  • Friends Union for Energising Lives
  • Dilasa Janvikas Pratishthan
  • Larsen and Toubro Public Charitable Trust
States Pan India
Aspirational Districts 15
Beneficiaries 411,625
Output/Outcome Achieved 411,625 lives impacted
SDG Goal

Utilizing BRAC’s Foundational Graduation Pillar approach for poverty alleviation and YC Yen’s theory of rural reconstruction, we worked on our theory of change. At the intersection of Education, Environment, Empowerment, and Livelihood, we envisage a Gram Panchayat with holistic development. We implemented and tested the Integrated Village Development Program (IVDP) in 2024 in Dang, Gujarat with encouraging outcomes. Aligning with NITI Aayog’s Aspirational Block Program, we aim to work in the selected 16 aspirational blocks through an integrated approach.

Program Model – IVDP & Linear – FY25

We will use the relevant indicators from 40 Aspirational Block metrics to measure the progress of our intervention in the areas. In the 16 aspirational blocks, we will be intervening through Education, Environment, Empowerment, and Health and Nutrition, while taking a Gram Panchayat as a single unit for focused development.

We are adopting a holistic, four-year approach to transform rural communities, with the first three years focused on implementation and the fourth on graduation across four key areas. In education, our aim is to foster inclusive, quality learning through digital education, STEM and robotics programs, and teacher training. The environment component addresses watershed management, biodiversity conservation, decentralized renewable energy, and regenerative agriculture to build climate resilience. Under empowerment, we promote sustainable livelihoods through revolving grants, skill training, financial literacy, and the formation of producer organizations and SHGs. In health and nutrition, IVDP supports prenatal and antenatal care, the 1,000-day lifecycle approach, WASH (water, sanitation, and hygiene) initiatives, and overall health and wellness promotion.

KEEPING CHILDREN HOME, IN SCHOOL AND OUT OF POVERTY

In Subir Block in Gujarat’s Dang district, children struggled to transition from upper primary to secondary levels. Only 70.1% of boys and 68.5% of girls made the leap. Inadequate school infrastructure – with only 46.2% of schools having proper sanitation facilities for girls – hindered education. Seasonal migration compounded the problem. In Jamanyamal village for example, seasonal migration forced over 65% of households to head to distant cities, leading to high dropout rates and emotional distress among the children, who were disconnected from their classroom, known surroundings and families back home.

But change began in 2024 with the launch of the Jamanyamal Migration Support Center (MSC) under Project SANKALP — a joint effort by LTIMindtree CSR, L&T Public Charitable Trust (LTPCT) and government stakeholders. Established in collaboration with AKRSP(I), the initiative, rooted in the Comprehensive Community Development Program, set out to transform not just education but lives.

The MSC in Jamanyamal provides a secure space for children from migrating families, offering structured education from Playway to Grade 8 under dedicated teachers, nutritious meals, and safe shelter together with recreational activities that promote holistic development. The MSC’s four-pronged approach — stability, improved learning outcomes, holistic development, and community trust — has already shown remarkable results. With 31 children enrolled, dropout rates have significantly declined, while academic performance and health indicators have improved.

This initiative not only secures children’s education but also empowers the community by breaking the intergenerational cycle of poverty and migration. The initiative is a model for sustainable, community-led reform, addressing root causes of migration-linked educational disruption. It aligns with Sustainable Development Goals, especially Quality Education, No Poverty, and Reduced Inequalities, and showcases how strategic partnerships and localized interventions can create lasting impact.

31
Children currently
enrolled in the MSC

Client SATISFACTION

At LTIMindtree, we continue to earn client trust through dependable delivery, operational excellence, and unwavering focus on value creation. Throughout the reporting period, we observed a consistent upswing in client satisfaction levels across key performance indicators, reflecting deeper alignment with customer expectations and strengthening of our competitive edge.

0

Client Satisfaction Score in FY25 against 5.85 in FY24

MATERIAL ISSUES

  • Data privacy and risk management

KEY RISKS

  • Cybersecurity
  • Data privacy
  • ESG

SDGs IMPACTED

At LTIMindtree, our approach to client satisfaction goes beyond metrics — it is about consistently delivering value in ways that resonate with our clients’ evolving needs and goals. The FY25 CSAT results reflect our continued commitment to building meaningful partnerships grounded in trust, innovation, and responsiveness.

This year, we achieved a 60% response rate — bordering the higher end of the industry average of 50%-55% — reflecting strong client engagement and confidence. Our ability to integrate seamlessly with client teams, align with their unique ways of working, and provide dependable, high-quality outcomes continues to differentiate us in the rapidly evolving market.

Clients also acknowledged the growing relevance of our technology leadership, with 1 in 4 senior decision-makers expressing familiarity with our AI/Gen AI approach, and 28% of respondents reporting to find our conversations in this space insightful and forward-looking.

The Client Satisfaction Score in FY25 improved to 5.98, up from 5.85 in FY24, affirming the impact of our collaborative working models, agility in delivery, and customer-first mindset.


Client Experience Index

We also recorded a 2-point rise in our Client Experience Index (EX), placing LTIMindtree 5 points above the industry median. Notably, 70% of respondents said they were highly delighted with their experience, reinforcing the value they see in our responsive leadership, tailored solutions, and proactive engagement.

Moreover, 62% of clients rated LTIMindtree ahead of most of their technology partners — a reflection of the strength of our strategic intent, innovative thinking, and ability to deliver with precision and consistency. As we move forward, we remain committed to co-innovating with our clients, leveraging emerging technologies, and continuing to provide adaptive, high-impact solutions that help them navigate the infinite possibilities that lie ahead.

Satisfaction
Loyalty
Advocacy
Business Value

Mean score on a 7-point scale

SUPPLIER SUSTAINABILITY

At LTIMindtree, we see our suppliers as our strategic allies in delivering lasting value across our ecosystem. We foster collaborative relationships built on shared goals of excellence, integrity, and sustainability. Through our streamlined Global Procurement Process, we ensure that every partner aligns with our commitment to responsible sourcing, ethical conduct, and high-quality standards. This framework allows us to nurture long-term partnerships that support both business performance and sustainable impact.

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Vendors accounted for 20% of our total procurement within India in FY25

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Active suppliers as of March 31, 2025

MATERIAL ISSUES

  • Supply chain sustainability

KEY RISKS

  • Resource retention
  • ESG

SDGs IMPACTED

Our Approach

Collaboration and Engagement

Understanding the expectations and concerns of our suppliers, clients, and stakeholders is key to shaping a responsible and resilient supply chain that aligns with our values and business ethics. We proactively engage with our 5,532 active suppliers (as on March 31, 2025). Through strategic collaboration, we continue to unlock new possibilities to embed sustainability across our supply chain.

Environmental Responsibility

Waste Reduction and Recycling

  • We promote circularity across our supplier network, encouraging recycling and responsible disposal of packaging materials, electronics, and other waste
  • Prioritizing hardware reuse, we refurbish laptops and servers to not only reduce waste but also extend the lifespan of valuable assets

Energy Efficiency

  • In collaboration with suppliers, we work to optimize energy usage and encourage energy-efficient practices at data centers, manufacturing facilities, and all other sites
  • In line with our commitment to sustainability, we work with suppliers who actively strive to reduce their carbon footprint and promote environmentally responsible practices
Social Responsibility

Protecting Personally Identifiable Information (PII)

  • As our talent acquisition processes involve the handling of sensitive information, we have implemented data protection agreements with our suppliers to safeguard personally identifiable information (PII)
  • Access controls ensure that only authorized personnel can view or handle employee and customer data

Diversity and Inclusion

  • Given our emphasis on an inclusive supply chain, our procurement decisions seek to promote diversity and promote equal opportunities
  • For FY25, the total diverse spend value was USD 140 Million, which constitutes 12% of the total spend
Risk Mitigation

Supplier Governance

  • Since ethical conduct and risk planning are critical elements of our operations, we engage 100% of our suppliers in the implementation of sound practices, including social and environmental responsibility
  • Regular assessments help us identify potential risks and address them proactively

Supplier Due Diligence

  • All new and active suppliers are screened on our due diligence platform, Refinitiv, to assess regulatory compliance, financial irregularities, human rights violations and adverse media coverage
  • All observations are analyzed on a fortnightly basis and action initiated suitably for any negative comments
  • This process also enables us to make informed decisions and ensure our suppliers meet our high standards for sustainability and ethical business practices
Empowering Sustainable Partnerships
  • Our commitment to sustainability extends beyond our operations, with capacitive building initiatives conducted by our CSR team engaging 11% of the active suppliers based on transaction volume
  • 1,036 MSME vendors accounted for 20% of our total procurement spend (India) in FY25